May hold entry-level or intermediate-level certification(s) in work field. Ensure Configuration Management Database (CMDB) entries are complete and accurate.
Often holds entry-level certification(s) in work field. May hold intermediate-level certification(s) in work field. Apply patch and security changes per policy.
May hold entry-level or intermediate-level certification(s) in work field. Ensure Configuration Management Database (CMDB) entries are complete and accurate.
Design and update network diagrams using MS Visio. Perform data entry into web-based tool. Doing network audit by logging into Cisco devices to record all the…
Monitor resource schedules to ensure prompt time entry on service requests. Provide 1st level of support for incident and/or service request.
Knowledge of Microsoft server operating systems and Cisco network devices. Typing skills to ensure quick and accurate entry of service incident details.
May hold entry-level or intermediate-level certification(s) in work field. Ensure Configuration Management Database (CMDB) entries are complete and accurate.
Actively profile network traffic to detect patterns indicating possible intrusions from inside or outside corporate networks. Prepare SOC reports as required.
May hold entry-level or intermediate-level certification(s) in work field. Ensure Configuration Management Database (CMDB) entries are complete and accurate.
Entry Level - Starter (basic experience). The Grundfos IS Support Engineer is responsible for providing a positive and professional customer service experience…
Typing skills to ensure quick and accurate entry of service request details. This person will be responsible for handling first and second level support of…
Demonstrates high levels of energy in seeking out and achieving new goals. Build relationships and networks with both internally and externally wherever…
May hold entry-level or intermediate-level certification(s) in work field. Ensure Configuration Management Database (CMDB) entries are complete and accurate.
May hold entry-level or intermediate-level certification(s) in work field. Ensure Configuration Management Database (CMDB) entries are complete and accurate.
Entry level experience or completion of relevant intern program. Entry level experience with troubleshooting and providing support required in network/ data…
Entry level experience or completion of relevant intern program. Entry level experience with troubleshooting and providing support required in network/ data…
May hold entry-level or intermediate-level certification(s) in work field. Ensure Configuration Management Database (CMDB) entries are complete and accurate.
Escalate service requests that require engineer level support. Basic technical understanding of network level: WAN and LAN connectivity, routers, firewalls, and…
Escalate service requests that require engineer level support. Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls,…
Knowledge of Microsoft server operating systems and Cisco network devices. Typing skills to ensure quick and accurate entry of service incident details.
Typing/data entry skills proficient. Searching knowledge base for solutions, assessing the priority of the event, network troubleshooting via ping, traceroute,…
May hold entry-level or intermediate-level certification(s) in work field. Ensure Configuration Management Database (CMDB) entries are complete and accurate.
Data entry / import of detail job plans and estimates into scheduling tool (i.e. Primavera 6). Exposes the individual to all cultural backgrounds and…
Typing skills to ensure quick and accurate entry of service request details. This person will be responsible for handling first and second level support of…
Escalate service requests that require engineer level support. Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and…