Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of individual judgment…
Monitor incoming IT incidents and service requests, alerts: by phone, email, support tools or in personal. Perform initial incidents troubleshooting and resolve…
Preferably with work experience in banking, sales and related fields. Knowledge/Skills: system applications, effective communication, analytical and detail…
Monitor incoming IT incidents and service requests, alerts: by phone, email, support tools or in personal. Perform initial incidents troubleshooting and resolve…
Perform service desk activities including the capture, analysis and management of customer problems and incidents in alignment with IT policies and procedures.
Be the single point of contact for the Service Desk, Technical Support Team/s, Accenture and Client Management. Technical elevation of issues when needed.
You will define quality requirements and assure we're designing in and delivering against product and market compliance and regulatory requirements with…
TaskUs is looking for IT Asset Analysts, with excellent strong computer and analytical skills. The IT Asset Analyst will be responsible for managing the…
Provide technical support for internal end users on their computing hardware and software on operational basis and ensure the smooth operation of technology.
Subject Matter Expertise (SME) for HRIS which includes (HRIS Employee Profile creation, Leaves Management and Biometrics System Management) and reporting and…
Reporting to the IT Service Desk Manager, responsibilities revolve around the effective delivery of remote IT Support Appen customer and users.
Identify why the discrepancy happened and the correct reason why it happened. \* Currently work from home set up. Pull data files using a defined API.
Process and maintain data accurately and in a timely manner onto databases using technical and financial knowledge. Has expertise in data related issues.
Create and maintain good relationships with vendors/suppliers. Develop plans and schemes for purchasing equipment, services, and supplies.
Service Desk analyst support at the 1st & 2nd levels of the problem resolution process. The IT Service Desk Analyst provides first-line support to OpenText…
Relevant experience in insurance or other financial services. Experience developing instructional and procedural documentation and presentations.
Has a good understanding of what it takes to deliver quality solutions. Works with the configuration analyst and ensures that the configured solutions and other…
You will respond to telephone calls and email messages from users requesting for assistance; log and keep records of customer/employee queries.
The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business…
As a Client Analyst, you will conduct an audit per agent on a daily basis and also submit End of Shift Reports.
Support the business on assigned market(s) by conducting Procedural and Compliance monitoring within required timelines, to ensure day to day operations are…
The analyst may also build and/or maintain dashboards & data visualizations in support of business needs. Create & maintain dashboards using data visualization…
Graduate of Bachelor of Science in Information Technology or any related courses. With at least 1 year experience as programmerOrtigas Business Center.
You will perform primary and secondary research, conduct analyses and appropriate modelling tasks that feeds directly into the development of technology-enabled…
Do ad-hoc report with regards to client requests, build client satisfaction with under supervision. Researches, analyzes and responds to client that require an…